Windows 7 tools for capturing issues

It can be rather frustrating when a user tries (ineffectively) to explain a problem or the steps to reproduce it. I have found 2 fantastic tools that can make life a lot easier:

1. Snipping Tool - a build in image capturer that can be used to easily send screen shots (because Ctrl-PrntScreen is too hard)
2. Problem Steps Recorder - a tool to record the steps to reproduce a a problem. The days of issues being lost in translation or steps being left out are history.

If life was only about resolving bugs, software development would be a lot easier ....

Comments

Post a Comment

Popular posts from this blog

SharePoint 2013: Error updating managed account credentials

I encountered the following message when trying to change a password for a managed account: Error deploying administration application pool credentials. Another deployment may be active. An object of the type Microsoft.SharePoint.Administration.SPAdminAppPoolCredentialDeploymentJobDefinition named "job-admin-apppool-change" already exists under the parent Microsoft.SharePoint.Administration.SPTimerService named "SPTimerV4".  Rename your object or delete the existing object. The error message is self explanatory - Rename your object or delete the existing object.  I choose the latter. Powershell to the rescue. $job = Get-SPTimerJob -Identity "job-admin-apppool-change" $job.Delete() Reset the password and all should be good.
Read more

Error deploying Nintex workflow: An item with the same key has already been added

My client recently upgraded their version of Nintex Workflow 2010 and suddenly some of my workflows started to fail on deployment. The following error cropped up: Error deploying workflow: Server was unable to process request. ---> An item with the same key has already been added. ---> An item with the same key has already been added. WTF???? A little digging unveiled the problem - I had two items in a 'Create Item' shape with the SAME DISPLAYNAME. I needed to move the second item to a new 'Update Item' shape in order for it to work. I order to get the workflow to deploy, I had to manually remove the 'duplicate' item from the serialized XML. Hooray!! It was then a simple matter of creating a new shape to update the 'duplicate' value.
Read more